Product Returns

Please complete the form below to request an RMA number.

Order Information

First Name

Last Name

E-Mail

Telephone

Order ID

Order Date

Product Information

Product Name

Product Code

Quantity

Reason for Return

Dead On Arrival

Faulty, please supply details

Order Error

Other, please supply details

Received Wrong Item

Product is opened

Yes No

Faulty or other details

Shanghai Bencheng E-commerce Co.,Ltd.

Room 1611, 16th Floor, Building 1, No. 811, Pingcheng Road, Juyuan New District, Jiading District, Shanghai